On-line Appointment Booking Software

Online Appointment Booking is an optional feature that is included with all packages of Salon Iris. Your business can have its own, customized web site and your clients can book appointments and view your business's information (services offered, specials, etc.) over the internet.

Our Internet Booking Advantage
Unlike some companies that require you to have a full-time internet connection with a company that allows you to host a website, our online appointment booking system is hosted by us. This provides you with the following advantages:

Reliability: If your internet connection goes down, your web site keeps on working and your customers are still able to booking appointments.
Cost: Any internet connection will work. You do not need an expensive internet service through a company that allows website hosting
Simplicity: Setup is very easy and all maintenance is handled by us.

A sample of our demonstration web site (www.MySalonOnline.com/Demo)is shown below.

Highlights

Take Appointments 24/7: Our online booking system runs 24 hours a day, 7 days a week, 365 days a year so your customers can book appointments anytime, even when your business is closed. Because your customers only request an appointment, you make the final decision to accept or reject the appointment.
Quick and easy setup: You can have your entire web site ready so that your customers can book online appointments in under 10 minutes!
No special internet access required: You and your customers may use your existing Internet service provider, such as AOL, Earthlink, Prodigy, Juno, or any other type of internet access such as DSL or cable modem. Even WebTV users will be able to book appointments on your web site!
Your own web site is included: Not only will your customers be able to easily schedule their next appointment (at any time of the day or night) by using the internet, but also your business will have its own, unique web site - you will be able to specify your site's name, wording, pictures and format.
Efficient Appointment Scheduling: Your customers will only be able to book appointments for times when your employees are scheduled to work and have time to take appointments.
Easy to use: When a customer books an appointment on your web site, Salon Iris will notify you. You will be given the opportunity to review the appointment and then to "Accept" or "Reject" it.
Automatic updating: Throughout the day, your computer will automatically connect to your web site and update it with the times that your employees can take appointments.
Safe and Secure: There is no need to worry about security issues. None of your client information, sales information, product pricing, or appointment details are on the web site. Your database is never transferred outside of your business.

Questions and Answers

	Setup and Usage
	What will my site look like?
	Your site will contain the following pages: Welcome page: This is the page that your customers will see when they first visit your web site. Booking page: This is the page that is used to book online appointments. Services page: All the services that are available for online appointment scheduling are displayed Schedule Check page: Your customers can check to see what times an employee has available to secure an appointment. Employees page: List the names of the available employees who can take online appointments. Specials page: List any specials your business offers. Contact Information page: List your email address, phone number, address, and directions to your business.

	How do I setup my business's own, custom web site? How long will setup take? Is it difficult?
	The Web Site Setup Wizard in Salon Iris makes setting up your business's own, custom web site fun and easy! Web site setup takes less than 10 minutes.

	How do my clients book appointment requests over the internet?
	Your clients can book an appointment in just a few minutes. Click here to view instructions on how clients can book appointments.

	Once a client books an appointment request over the internet, how does my business get notified of the appointment? Do I have the option to accept or reject the appointment request?
	Salon Iris will "talk" to your web site and the internet. Salon Iris will receive the request for the appointment. You have the option to accept or reject the appointment request. Click here to view more details on accepting or rejecting appointments.

	Cost and Free Trial
	How much does it cost?
	The web site with online appointment booking system is completely free to use for the first 10 days after you sign- up. If you decide you do not like it during that time, just cancel your account and you will not be billed for anything. If you decide to keep your account, you pay $29.95/month or $19.95/month if paid in advance for 1 year.

	How can I be sure that the online appointment booking system is really going to work for my business?
	Download it and try free for 10 days. Or, just take a look at our demonstration site. Try booking an appointment or two. Remember, your site will have the same layout as the demonstration; you will be able to customize the text and graphics as well as select what pages and information is displayed. If you do not want people to be able to see a list of your products, services, specials, or employees, you can just shut those pages off. You can even disable the appointment booking section if you only want to have a web site, but not take online appointments.

	Security
	How safe is the online appointment booking system? I do not want somebody having access to my customers' information.
	Your web site does not contain any of your customers' information or sales information from your business. Additionally, your database is never transferred to the web site. The only basic information about days and times your employees are available to accept new appointments is displayed on your web site. This information, as well as other information (such as lists of products and services) can by hidden at any time.

	Can I set a password that my clients must enter before they can book an appointment request over the internet?
	Yes. You can set a password in the Web Site Appearance feature of Salon Iris. Your customers will have to enter this password before they can make an appointment request.

	Integration
	How do I change the appearance of my web site?
	Changing the appearance of your web site is simple. Click here for more information.

	I already have a web site. Can I use the online appointment booking and keep my current web site?
	Yes. All you need to do is place a link on your web site to allow your customers to book online appointments. See Using Your Own Web Site page for more information.

	I already have a web site. Can I use the online appointment booking and keep my current web site?
	Yes. All you need to do is place a link on your web site to allow your customers to book online appointments. See Using Your Own Web Site page for more information.

	I already have my own domain. Can I use the online appointment booking with my own domain?
	Yes. If you have web site hosting with your domain, then all you need to do is place our index.html page in the root of your web site. You can obtain this file from www.MySalonOnline.com/ACCOUNT/index.html (where ACCOUNT is your account name). The other option is to transfer your domain to us or give us access to your domain and we will setup everything for you.